Thank you for choosing Red Oak Sanitation; we are very grateful for the opportunity to serve our community and are happy you arepartofourservicefamily.With community density,weareableto offerdiscountservicesand guaranteethoserates for at least 2 years for our residents.Please like us on Facebook to follow our informational posts.
Pleasethoroughlyreadthiscommunityletterasitcontainsimportantdetailsregardingyourservicethatyounowqualify,and offers guidance on how we can work together to ensure your waste is properly prepared each week, allowing Red Oak to effectivelyserveyou,yourfamily,andourcommunity.Thoseinterestedinrecycling,orgettinganextratrashcartthathave notyetorderedtheextraservicemustorderwithRedOakwhensigningup.Seealldetailsinletter.
Ifyouhaven’tsignedupforserviceorreceivedyour3Freemonthspleasecalltheofficetoestablishyouraccountormake the adjustments necessary prior to following the links below.You will need your account number to link to the rate lock guarantee,sobesuretogetyouraccountnumberwhensigningup forservice.
Again,afteryousignupforserviceorhavemadetheadjustmentstoyouraccountsettingupautodraft,toreceivethediscount and one time promotion of 3 free months of service, follow the link and complete the online agreement for your guaranteed discount program.
Toregisterforyourspecialprogrampleasecopyandpaste
thislinkintoyourinternetbrowsersearchbarandfollowthequestions, OR click the link:
The Insurance Institute for Highway Safety reports that empty larger trucks can weigh 20 to 30 times more than a passengercar,andloadedtruckstake20%to40%longertostopthancars.Additionally,29%ofaccidentsinvolving large trucksresult from poorly maintained or aged truckswith mechanical or brake failure. Asa responsible hauler and member of the community, we take these statistics seriously and prioritize safety, service, and community.
investinthelatest safetytechnology,suchastheelectromagneticbrakingsystemTelma, whichreducesstopping distances and provides full braking power instantaneously. Our trucks are also equipped with GPS and video monitoringthatreportslocation,speed,andlivefeedimagesfor360-degreeviewablecoverageoutsidethetruck and inside the cab.
As a locally owned business, we are invested in the community and strive to keep every aspect of our business local.Bysupportinglocalbusinesses,youhelptokeepmoneycirculatinginthecommunity,creatingarippleeffect of up to five times the initial amount spent. In contrast, using non-local or publicly traded companies sends a significant portion of money out of the local economy.
RecognizedforDependableServiceandGuaranteedRates
YourWeeklyServiceDayisTuesday
GuaranteedRateswithOnlineAgreement:TheHOAHaulerProgramissetupona2yearagreement.Those who signup and complete the registration agreement will have their rate guaranteed for 2 years.
Yourcartsmustbeoutcurbsidethenightbefore theserviceday.Curbside:eachcartisplacedwithin3feetof the curb, 3 feet from a mailbox or other object, with handles facing the house and 1 foot plus separating each cart. Having your trash out the night before will help cut down on service issues.
Weekly Trash & Yard Waste Service is $19.00/mth & paid via ACH, Credit/Debit:All trash must be bagged and in the proper carts. Yard waste will also be placed inside the trash cart, but not bagged. Extra trash that doesnotfitinthecartrequiresanextracart,whichatthistimeisavailablefor$0amonth.Ifyouwouldlikea second extra cart for $4 per month please sign up by calling Red Oak. Please note, ACH is a free and secure service, however, there is a $.50 fee per month for Credit/Debit Card processing. The ACH form is on the last page of this letter.
ToAddWeeklyRecyclingServiceis$0.00/mthviaACH,Credit/Debit:Weprovideone95-galloncartforour recycling clients, and all recycling must meet our guidelines and fit inside the cart. Due to changeswithin the recycling processing facility, we are unable to accept glass.SEE RECYCLING GUIDELINES ON THE LAST PAGE.
Pleaseoptintoourtextnotification&communicationprogram:Fortextnotificationofourholidayschedule or inclement weather, please text your name, email and home address to 678-455-7819. You can use this number to contact customer service with either texting or calling if you need assistance.
Beforeyouthrowawayanitem,considerifsomeoneinneedcanuseit.Wehaveneighborsinneedthat are strugglingthroughcircumstancesoutsideoftheircontrol. Pleaseseeour NeighborsHelpingNeighbors pageonour website. Consider taking 10 minutes out of your day to help a family in need with items you no longer use.
ChristmastreeremovalserviceisofferedthetwoweeksfollowingNewYear’sDay.Yourtreemustbecutinsections shorter than 3 feet for disposal purposes and multiple cuts may be necessary. Please call to prepay and schedule. There are also several recycling options in the area, such as Bring One To The Chipper. Please see our website for details.
1 extra cart is cheaper than the cost of paper yard waste bags & fits even more waste.Why waste money on bags youhavetocarrydowntothecurbthatmayfallapartandleavea mess?Peoplearegettingawayfrompilingtrash at the end of their driveway in order to maintain community property value.
Largerbranchescannotexceedthree(3)inchesindiameterandtwo(2)feetinlengthandmustfitinthe cart with the lid closed, this is due to protecting the equipment from becoming damaged and leaking.
Importantnotice:Theequipmentisnotabletotakeconstructiondebris,rock,dirt,trees,stumps,logs,sod, mulch, rail road ties, pallets, concrete, paint or oil. Red Oak does not offer tree or brush removal.
Duetoinsurancerestrictions,ourcrewsarenotpermittedinsidefencedinareasorparkinglotswherethey must back up to turn around.All carts must be accessible curbside.
Weaskthatyouhavethesetrashcartsoutthenightbefore yourscheduledpickupday.Havingyourtrashout the night before will help cut down on service issues.
ThanksgivingDayandChristmasDay.Serviceontheseholidayswillbecompletedthefollowingdayunlessotherwise noted. Service for subsequent days in the same week will also be postponed by one day.However, if a holiday falls on the weekend, service for that week will continue as normal.
OtherHelpfulHints:
Alltrashmustbebagged andintheproperRedOakcarttopreventthetrash fromblowingalloverthecommunity. Red Oak is not responsible for unbagged trash that litters the community or for curbside janitorial services. Please assist with taking pride in your community’s aesthetics.
Don’thesitatetocheckourFacebookPage,website,ortotext,email,orcalltheofficeifyoueverneedour assistance, as we are here to serve.
ServiceCommitment:Wearecommittedtoprovidingourclientswiththeverybestservice.TheRedOakteamis available for our clients so that we may provide prompt solutions to our clients’ needs. We truly appreciate